3 Star Reviews for 2002 Jeep Grand Cherokee

Overview & Reviews

Average Score

3.98/5 Average
225 Total Reviews
This Year's Model Updates:

More power for the 4.7-liter V8 and three new trim levels (SE, Sport and Overland) are on tap for this year. Also, several important safety and convenience options such as side curtain airbags, power-adjustable pedals, a tire-pressure monitoring system and automatic windshield wipers debut this year.

Pros:
  • Powerful 4.7-liter V8, all-terrain capability, roomy comfort for four.
Cons:
  • Noisy and unrefined, questionable reliability.

User Reviews:

Showing 31 through 40 of 225.00
  • Mystery Repairs - 2002 Jeep Grand Cherokee
    By -

    Bought this car with an extended warranty from CarMax back in 2004 and thank goodness we did. Granted we have put a lot of miles on it - right now has 80,000 miles. About 20,000 miles ago I was driving down I-20 in the middle of a major metropolitan city (you can guess which) when the entire panel illuminated (oil light, engine light, gas light etc...), the windows failed to operate and the AC went out. Since that incident the same problem has happened over 10 times and the CarMax mechanics cannot figure out what it is. Now, the engine light is on half the time while no one seems to know why exactly. Transmission is probably going to drop any day now. Will likely sell within the week.

  • Major Disappointment - Dont buy one - 2002 Jeep Grand Cherokee
    By -

    After reading all of the reviews, I think I have experienced most of the issues. I purchased this vehicle new in Feb. 2002 and only have 75,000 miles on it 8 years later. It has been back to the dealer or repair shop of 14 occasion. List of Problems 1) Passenger side heater does not work. 2) Transmission has never shifted properly. 5 trips to dealer and still doesnt shift properly. 3) Rear axle replaced 4)Both window arm levers broke so windows wouldnt go back up. 5) Support arms for hood dont work. 6) Major vibration when turning (forward and reverse) 7)Lights come on when vehicle is off 8

  • 2002 Jeep Grand Cherokee - Laredo Sport - 2002 Jeep Grand Cherokee
    By -

    I bought this vehicle for my college age son who drove it to school. The transmission went out at 75K miles Recently, he has had problems with the starter (intermittent starting problems). I was hesitant to buy a Chrysler product due to known quality and reliabilty issues but decided to take a chance on Jeep because he liked it. Never again! Once everything is corrected, I will sell the vehicle and buy a Honda.

  • Dont buy a grand cherokee - 2002 Jeep Grand Cherokee
    By -

    I purchased a 2001 jeep and went to trade it in yesterday (after 6 months of owning) and the dealership said it is only worth $17,500. Since I paid $25,000 6 months ago, what a loss!! It has been in the shop 8 times. Key sticks in ignition, power steering pump was replaced twice. Then 2 days ago the whole thing shut down and stalled. The closest dealership replaced gaskets and sensors. Why all these things happen with a brand new suv with 10,000 miles is beyond me.

  • 2002 Jeep Grand Cherokee - 2002 Jeep Grand Cherokee
    By -

    I bought this used for my wife. She loves everything about it. Me? I hate sinking more money into a below average SUV. Ive replaced driver and rear power window motors. Ive replaced the radiator twice. Rear tail light circuit board went out. Air only blowed on defrost wouldnt blow on your face or feet, and its gets awful gas mileage for even an SUV. Bought it with 86K miles it now has 120K. Ive done everything mentioned above in just over two years. My first Jeep was a 95 Wrangler that was great, but when the wife is ready for something newer we are going to pass the Jeep dealerships and look for something with fewer problems.

Great Deals Near You
  • Loading cars...

Selected Edmunds.com visitor vehicle reviews

Edmunds.com Visitor Vehicle Ratings and Reviews are the property of Edmunds.com, and may not be reproduced or distributed without the consent of Edmunds.com. Edmunds© is a trademark of Edmunds.com, Inc. Edmunds.com, Inc. is not affiliated with this website or app.

Powered By Edmunds

× Estimated monthly payments based on 3.9% APR, 60 month financing, and 20% down payment. Tax, tags, title, administration fees, and license fees are not included in price or payment. Subject to approved buyer credit. Actual purchase terms may vary.

Payment calculations are sourced by EveryAuto.com and may not reflect actual dealer financing terms.

Send Us Feedback ×


Locating Vehicles In Your Area